Caring for someone at the end of their life and knowing you made a difference is one of the most satisfying feelings you can have as a healthcare professional.
However, when they begin to open up and share their innermost feelings, you feel invaded by a fear of saying the wrong thing and making it worse.
I have helped hundreds of professionals to understand the unique needs of patients, communicate effectively with them and reconnect with the privilege of caring for the dying.
I’d love to take you through the same journey. Are you ready?